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Payments

In-Network Insurance

Aetna

Blue Cross Blue Shield

United Healthcare

Medcost

Medicaid Plans:

  • Alliance

  • Amerihealth Caritas

  • Carolina Complete

  • Partners Behavioral Health

  • Healthy Blue

  • UHC Community Plan

  • Wellcare

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We are not in the network with the following plans:

Blue Home w/ UNC Health Alliance

Blue Home

Blue Local

Blue Local (Atrium)

 

Private Pay

R3 Counseling & Coaching Services, PLLC is pleased to accept private pay for clients who wish to pay for their health services out-of-pocket. We are both a private pay and insurance practice, and most of our clients use their insurance for therapy services or utilize out-of-network benefits. Our out-of-pocket fees vary by service. 

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Here are some of the benefits that come with utilizing private pay:

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  • You choose the clinician best suited to your needs rather than the insurance company telling you who to see.

  • No insurance equals less documentation. This results in more quality time to focus on care.

  • Mental health diagnosis is not mandatory and not submitted to your private health records.

  • No limit on number of sessions or time of your session.

  • You are guaranteed privacy and confidentiality.

  • Private pay clients can choose the focus, duration, and frequency of care. You are even allowed to select the length of sessions.

  • Insurance premiums and life insurance policies will not increase based on mental health diagnoses and treatments.

  • You will be able to stay with your provider even if your insurance plan coverage changes.

 

Using Out-Of-Network Insurance

If you wish to maintain the same level of control and privacy offered by private pay while utilizing your insurance benefits, you may choose to use your out-of-network coverage. We will provide a detailed receipt or superbill, along with the necessary documentation, for you to submit directly to your insurance provider for potential reimbursement. Coverage for services may vary depending on your health insurance plan or employee benefits. If you plan to seek reimbursement, please inform us in advance so we can ensure that all documentation meets the required standards.

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Each insurance plan offers different benefits, so please check your specific coverage for details. You can inquire about your insurance by asking these questions:

  1. Do I have mental health insurance benefits?

  2. What is my deductible, and has it been met?

  3. How many sessions per year does my health insurance cover?

  4. What is the coverage amount per session?

  5. Is approval required from my primary care physician?

 

Fees For Therapy

Individual initial assessment/intake; required for all initial (new) clients & returning clients after six months: $200.00 (60 minutes)

Individual psychotherapy follow-up session: $175 (53 minutes)

Individual psychotherapy follow-up session $160 (45-minute)

Couples' initial assessment/intake; required for all new couples & returning couples after six months: $300.00 (60 minutes)

Couples psychotherapy follow-up session: $250 (60 minutes)

Couples psychotherapy follow-up session: $300 (90 minutes)

 

No-show/late cancellation (within 48 hours of the scheduled appointment day/time) has a flat-rate fee of $105.00

 

Payment Method

We accept all major credit cards, and Health Savings Account (HSA) payments can be processed through SimplePractice, a secure and HIPAA-compliant health record system. The credit card on file in SimplePractice will be used to process co-pays, out-of-pocket expenses, including fees for late cancellations (within 48 hours of the scheduled appointment) or no-shows, as well as full session fees for private-pay clients.

Payment is due at the time of service. 


Late Cancellations & Missed Sessions

If you are unable to attend your scheduled appointment, please get in touch with your provider as soon as possible to cancel or reschedule. We kindly request a minimum of 48 hours' notice for any cancellations. Missed appointments or cancellations made with less than 48 hours’ notice will incur the full session fee.

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Please note that insurance/HSA does not cover no-show or late cancellation fees.

R3 Counseling & Coaching Services, PLLC

We look forward to meeting you. Together, we will embark on a journey towards a better life.

Email: info@r3counselingandcoachingservices.com

Phone: 704.350.5837

Fax: 704.936.0428

Location: 

325 Matthews-Mint Hill Rd. Suite 210

Matthews, NC 28105

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